By Paula Pyzik Scott
The March 4 regular meeting of Ada Council included public forum comments on water bill late fees, updates on electricity and gas aggregation programs and a review of 2025 street paving plans. The meeting packet is HERE.
PUBLIC COMMENTS
Denise D’Arca described her frustrations with a late water bill in the U.S. Mail and a delay in payment processing that resulted in late fees. She had submitted a formal request asking the village to waive the fees; later in the meeting this request was denied.
Council members and Village Administrator Jamie Hall discussed late fee policies, noting that customers have an obligation to pay Village utility bills by the 10th of the month regardless of whether the bill is received in the mail. Hall noted that the Village sends out some 135 delinquent payment notices each month and makes some 65 followup calls.
