Matt Jennings, Quest Federal Credit Union CEO, recently updated credit union owners of progress made in 2016.
Excerpts from his message follow:
2016 was a very busy year with the construction and grand opening of our fifth branch in Upper Sandusky. We updated Quest’s mobile and web banking services, agricultural and consumer loans grew by 8.50% and our membership surpassed 13,000.
Quest finished the year with a bottom line Return On Assets of 0.76%, delinquency at 0.99% and assets of $104 million.
We are projecting 8.50% loan growth, 9.00% deposit growth and overall balance sheet growth that will take our assets to $112 million for year-end 2017.
We discussed at length the needs and wants of our member owners and found that in 2017 we can focus less on construction and more on member owner service.
We identified staff training on multiple products and services as an area of need, so we will be training staff to better answer the questions of our member owners moving forward and we will also train a real estate qualified loan officer in every branch.
To view his entire remarks click here, which takes viewer to the Quest Facebook.
